Packing up and moving an office is a big job. One of the best things you can do for your company during this process is to pick a great commercial moving company. The last thing your company needs is damaged or misplaced goods or unexpected expenses. Choose the right moving company and save yourself time, money and headache.
Most moving companies offer commercial moving services but not all of them specialize in it. So the first thing you are going to be looking for is moving companies that specifically advertise commercial moving services. Once you’ve done that, you can set up consultations on-site. Don not even consider a moving company that insists on giving you an estimate over the phone. You need a company that will come to your office and give you a binding, reasonable estimate, in writing. Take your time and make sure you have interviewed several businesses.
Questions to ask:
1) Ask for references from other businesses that this company has moved.
2) Does the company specialize in commercial moving?
3) Who will be handling the move? It is important that the same crew handles the job from start to finish.
4) Will the cargo be changing trucks at all?
5) If the move is going to be interstate, ask if they are licensed by the Federal Motor Carrier Safety Administration.
6) Does the company charge by the hour, by amount to be moved or by cubic foot?
7) What does the company charge extra for?
8) What payment options are available to us?
9) Can the company provide some documentation of the type of training their employees receive?
10) Does the company provide insurance for your cargo?
11) What is the company’s cancellation policy?
After you have narrowed down your prospective commercial movers, it is time to start looking into their business reputations. The best place to start is with the Better Business Bureau. Keep in mind that there are two sides to every story; just because a company has a complaint or two does not mean they are not reliable. As you do your research, keep a lookout for repeated complaints about the same types of problems. Lost cargo, final costs that are much higher than estimated and damaged equipment are all things you should be on the lookout for. You should also contact any local friends you have in the business field and find out their experiences with movers. Follow up on any references you received from your prospective companies as well.
In conclusion, what you want is a company with a reasonably good reputation, that’s willing to come out and look at your project before giving you a written estimate, and that is willing to work with you and your unique requirements to make your move as smooth as possible. You want a commercial moving company that has a central office near you and has an established presence; preferably 3-10 years in operation. Only do business with the company that offers you a binding estimate and is proud to talk about their employee training, their certifications and happy to have you visit their facilities.
Taking your time, checking references and carefully selecting the right commercial moving company will ensure your move is taken care of in a streamlined, professional fashion.